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Is my medical information confidential?

Many people struggling with addiction to opioids put off getting treatment because they worry that their family, friends or boss might find out they are enrolled in a Suboxone treatment program. Rest assured! When a patient is enrolled in a treatment program, their information is kept confidential. 

During the COVID-19 era, the Health and Human Services (HHS) issued a “Notification of Enforcement Discretion,” waiving enforcement of Health Insurance Portability and Accountability Act (HIPAA) regulations, thus allowing providers to treat patients outside of the office in new venues such as with telehealth appointments. 

This new venue of delivering care, which makes it easier to access buprenorphine/naloxone (Suboxone), must comply with federal laws and regulations that keep patients’ information confidential. A Suboxone program cannot give out any information about a patient or their health (that the patient is enrolled in a Suboxone program, how the patient is doing, their diagnosis, any test results, their medical records, etc) unless:

  • The patient consents in writing
  • The disclosure is allowed by a court order, or
  • The disclosure is made to medical personnel in a medical emergency or to qualified personnel for research, audit, or practice/program evaluation.

At Bicycle Health, we protect the privacy of our patients’ health information in accordance with federal and state law. In particular, we protect the privacy and security of your substance use disorder in accordance with 42 U.S.C. § 290dd–2 and 42 C.F.R. Part 2, the Confidentiality of Substance Use Disorder Patient Records (“Part 2”), in addition to HIPAA (Health Information Portability Act) and applicable state law. If you are interested in learning more about how Bicycle Health protects your health information, see this Notice of Privacy Practices (“Notice”) that outlines our legal duties and privacy practices: https://www.bicyclehealth.com/legal/npp

Randi Sokol, MD, MPH, MMedEd

Randi Sokol, MD, MPH, MMedEd, is an Assistant Professor at the Tufts Family Medicine Residency Program and Instructor at Harvard Medical School. She is Board Certified in both Family Medicine and Addiction Medicine. She earned her B.A. at the University of Pennsylvania, her Medical Degree and Masters in Public Health from Tulane University, completed Family Medicine Residency at UC-Davis, and earned a Masters in Medical Education through the University of Dundee.

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Randi Sokol, MD, MPH, MMedEd

Randi Sokol, MD, MPH, MMedEd, is an Assistant Professor at the Tufts Family Medicine Residency Program and Instructor at Harvard Medical School. She is Board Certified in both Family Medicine and Addiction Medicine. She earned her B.A. at the University of Pennsylvania, her Medical Degree and Masters in Public Health from Tulane University, completed Family Medicine Residency at UC-Davis, and earned a Masters in Medical Education through the University of Dundee.

Bicycle Health Online Suboxone Doctors

Safe, confidential, & affordable treatment for opioid use disorder.