Pharmacy Visit

Hello, and welcome to Bicycle Health! Please follow the following guidelines when you pick up your first prescription at the pharmacy.

Preparing for your pharmacy visit:

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It can take pharmacies 1-3 hours to process and fill a prescription after your provider places the order. We recommend you do the following before visiting the pharmacy: 

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Check Pharmacy Hours:

Look up your pharmacy’s hours of operation and try to arrive 30 mins prior to closing.

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Call Ahead:

Call your pharmacy to confirm whether your prescription(s) is ready for pick up.

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Check Insurance Coverage:

Ask if your insurance will cover medication costs -- you can provide your insurance information over the phone if your pharmacy doesn’t have it already.

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Bring an ID:

Bring a valid, government-issued photo ID with you to pick up your prescription.

During your pharmacy visit: 

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Once you have received your prescription, we recommend you do the following before leaving the pharmacy:

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Check your prescription:

Make sure you have the correct prescription including the correct medication, amount, and dose. You can count the tablets or films at the pharmacy counter before you leave. 

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Medication Instructions:

‍Remember that you should follow the instructions given by your provider, which may NOT be the same as the instructions on the bottle. If you need a reminder of your medication instructions, please ask us in the Bicycle Health app!

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Understand side effects and interactions

Your pharmacist can advise you on possible side effects of the medication and interactions with other medications you may be taking.

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Ask for contact information

Ask the pharmacist what number you can call if you have further questions after leaving the pharmacy. ‍

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