Common After-hours Concerns

Our health coaches are available 6am-8pm PST Monday through Friday.
Outside of these hours, you may use Spruce to leave a message for your health coach or medical provider which will be addressed as soon as we’re back in the office.

Additionally, we have an on-call medical provider available to respond to after-hours urgent needs within 30 minutes.  Read the following information to access this service:

Common Issues the on-call provider cannot address:

Common Issues the on-call provider can addresss

If you are concerned you may harm yourself or someone else, don’t wait to hear back from our on-call provider. Contact the National Lifeline immediately at 1-800-273-8255, and learn more about the Lifeline services at