Liza Hoffman she/her

Head of UX Research

Liza Hoffman, MSW, LICSW, formally joined Bicycle Health as Head of Behavioral Health in March 2020, and she now leads research initiatives to improve the patient and provider experience as the Head of UX Research. Liza is a Clinical Social Worker, and she earned her Master of Social Work (MSW) from Simmons University School of Social Work with specialization in mental health and addiction. Throughout her career, Liza has spearheaded efforts to expand access to behavioral health treatment that is evidence-based and rooted in shared-decision making.

Prior to joining Bicycle Health, Liza served as Clinical Director of the Digital Psychiatry Division at Beth Israel Deaconess Medical Center in Boston, during which she co-founded a digital mental health clinic and implemented a digital literacy program within local community centers. Liza has also developed mobile app evaluation guidelines for primary care systems and consulted for mental health and addiction-related state and federal agencies.

In her free time, Liza enjoys the New England foliage, rock climbing, eating mint chocolate chip ice cream, and reading in coffeeshops.


Scholar—Harvard Macy Institute for Educators in Health Professions (2019)
Fellowship—Harvard Macy Program for Educators in Health Professions (2018)
Cambridge Health Alliance David H. Bor Library Fund Award (2017)
Simmons University School of Social Work Award for Written Scholarship (2015)

Academic Journal Publications

Journal of Medical Internet Research (2020): Technology Evaluation and Assessment Criteria for Health Apps (TEACH-Apps): Pilot study
Journal of Psychiatric Practice
(2020): Digital Opportunities for Outcomes in Recovery Services (DOORS): A pragmatic hands-on group approach toward increasing digital health and smartphone competencies, autonomy, relatedness, and alliance for those with serious mental illness
Journal of Technology in Behavioral Science
(2019): Creating a digital health smartphone app and digital phenotyping platform for mental health and diverse healthcare needs: An interdisciplinary and collaborative approach
Frontiers in Psychiatry
(2019): Augmenting mental health in primary care: A one-year study of deploying smartphone apps in a multi-site primary care/behavioral health integration program

Other Publications/Media Interviews

Forbes (2019): Digital medicine: Digital health, plus evidence, plus humility
Social Work Today
(2019): Social services innovations—equity and inclusion in digital mental health literacy
(2019): Improving health outcomes with smartphones
American Psychiatric Association (APA) Psychiatric Times
(2018): Digital technology can overcome structural barriers

Licensed To Practice In

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Contact Information

Phone: (844) 943-2514

Follow-up Care

Use the Bicycle Health app to let your care team know you need to arrange a follow-up visit with Liza Hoffman.

Emergency Care

Do not delay, seek care immediately through emergency services (911). Contact your care team through the Bicycle Health app only after receiving immediate emergency care to arrange follow-up with Liza Hoffman.

Supervising Physician(s)

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